FAQ

- The deposits ARE NOT refundable if the cancellations are made within 24 hours before the appointment time. - Clients can manually modify the booking time via the BOOKING link. - Clients can contact us to make any changes to the appointment. - Any rescheduling or cancellations that are made within 24 hours before the appointment time, the deposit will be kept and the client will be charged $50 cancellation fee. *Clients will need to pay the new deposit to book a new appointment.*

YES! You can get eyelash extension done while pregnant as long as you never had any allergic reaction to the lash extension products (including adhesive, eye-pads and/or tapes).

- Bookings can be made online via BOOK NOW button on the website. - You can also DM or make a phone call to book an appointment as well. - 50% of the full service price is required as a deposit in orders to confirm the appointment.

First time getting lashes done? - If this is your first time getting eyelash extension done, we would suggest to get any natural set. It can be 'CLASSIC SET / HYBRID SET' to make you feel more comfortable with them first and so you can get them more glamorous over time.

Please avoid the lashes to get wet for at least 6 hours to make sure that the glue is completely set. Please clean your lashes regularly using eyelash extension cleansing foam (or any water-based facial cleansers). Do not put mascara on top of the extension. Please avoid using skin care that contain acid around the eye area as the acid can melt the adhesive and causes irritation. Brush your lashes daily to keep the shape. Book in an infill appointment that suit your lash growth cycle. As if your natural lashes grow fast, you may need to get your lashes fix up within 2-3 weeks to avoid irritation and the lashes get damaged. Use eyelash extension-friendly serum to recover and maintain healthy natural lashes.

Do not wear any eye-makeup the day you get eyelash extensions done. As the technician will not be able to remove all the makeup for you and that can cause the extension to fall out fast abnormally. Please no not curl your natural lashes the day of the appointment as it can cause the extension to fall out abnormally and the lash extension shape will appear displaced. Do not apply any oil-based facial cosmetic the day of the appointment as the extension will not stick to the natural lashes.